Introducing Classy Studio: Unleash Your Online Fundraising Potential

3 Types of Email to Power Your Fundraising Campaign

Woman Writing Marketing Email

Request a Demo

Learn how top nonprofits use Classy to power their fundraising.

Schedule a Demo
Published November 23, 2016 Reading Time: 4 minutes

Just like in any relationship, the rapport you have with each of your supporters hinges on a series of touch points. The key to successful donor relationships is to strike the right balance of engagement.

While email is only one component of your supporters’ overall experience with your fundraising campaigns, it’s the primary way they expect to receive communications from your organization. This post outlines three email types that will help you strengthen a supporter’s connection to your cause.

1. Transactional Emails

Transactional emails are sent automatically as a result of a supporter’s specific action. These emails serve as simple gestures to demonstrate that the donor’s activity, however small, is appreciated.

Examples of this type of email message include donation receipts, recurring donation notices, chargebacks, and eCards.

Transactional emails can also be set up to notify fundraisers of certain activities, such as the following:

Fundraiser Notifications

These notifications are automatically sent to update the appropriate party when a certain action has taken place. These messages provide insights that help you stay up to date and continue to engage in real time. Examples include:

Notifications To:

  • Individual fundraisers or teams when a donation or comment is made
  • Team captains when a new member joins or the team goal is reached

In addition to sending specific messages to supporters and fundraisers, you can also set up notifications for key campaign stakeholders.

Email notification example

This example updates a fundraiser when a comment is made to their campaign page. 

Overall Fundraising Campaign Notifications

This type of email is triggered whenever an update is made to the campaign or a comment is made on activity. This messaging keeps all admins in the know about key information regarding the overall campaign.

Email notification to campaign admin

In this email, an admin at The Thought Project is notified when Matthew creates his fundraising page. 

2. Fundraising Campaign Emails

Your organization is probably very familiar with campaign emails, which include blasts to large lists of supporters. Give an update on your campaign’s progress, or make a mass appeal to support your campaign.

Email Blasts

This type of message goes out to your campaign’s master list of supporters. This is particularly handy for information that you need to get out right away to a vast majority of your community. For example, you might send an email blast if you need to:

  • Show progress toward your campaign goal
  • Announce a matching period
  • Remind supporters of what’s at stake
  • Create a sense of urgency around a deadline

Email notification for fundraising campaign

Create a sense of urgency by updating your supporters when time is running out. 


Nonprofits use email to incite action among supporters, which makes targeted messaging all the more important. When you segment your supporters, you acknowledge their history with your organization. This approach is much more likely to resonate with them and encourage the action you’d like them to take next.

Email list of segments

With Classy, you can easily segment your peer-to-peer campaign supporters into donors, fundraisers, or team captains.

3. Fundraiser Automation for Peer-to-Peer Fundraising

When it comes to peer-to-peer fundraising, email is the primary tool used to keep fundraisers in the know about their campaigns. Automated emails about their latest activity empower them to more effectively engage their network and raise more money, while saving your organization time and effort.

Encouragement Emails

An encouragement email is an effective way to motivate and delight your fundraisers and nurture their success. For example, to update and excite them, you can automatically send:

  • Percent-to-goal messages to let fundraisers know when they’ve reached a certain amount of their goal. This will motivate them to work towards the next milestone.
  • Dollar-amount milestone emails to acknowledge success and congratulate fundraisers when they’ve qualified for a specific perk.
Email example of fundraising progress notification

Milestone emails help to motivate your fundraisers as they approach their goal. 


These email types all serve one purpose: relationship-building. Each strategic message has the power to strengthen individual connections to your cause. It’s time to leave impersonal one-size-fits-all communications in the dust and send informed and genuine messages that activate.

Read Next: 4 New Emails in the Classy Fundraising Suite

Giving Tuesday Email

10 #GivingTuesday Email Templates

Subscribe to the Classy Blog

Get the latest fundraising tips, trends, and ideas in your inbox.

Thank you for subscribing

You signed up for emails from Classy

Request a Demo

Learn how top nonprofits use Classy to power their fundraising.

Schedule a Demo

Turn web visitors into donors before they leave.

Get pop-up functionality, abandoned cart notifications, and more with Classy’s Donation Forms. Request your demo today:

Thanks for
requesting a demo!

Our team will be in touch soon with scheduling options.

Pin It on Pinterest