NGO Connect, created in partnership with roundCorner and formerly known as their roundCause product offering, empowers nonprofits to gain a true 360-degree view of their constituents. NGO Connect enables nonprofits to strengthen their constituent relationships by connecting their fundraising solution and event, volunteer, nonprofit relationship and program management tools. Check out the NGO Connect announcement video, featuring Classy client Pencils of Promise.
Here are some FAQs about NGO Connect, answered.
Q: What does this mean for existing roundCause customers?
A: NGO Connect brings together the best of Salesforce’s clouds with the roundCause product. Existing customers will not be affected. They’ll just benefit now from more product innovation from the combined roundCorner and Salesforce Foundation product team and they’ll have the additional support direct from Salesforce.
Q: Will NGO Connect be available to free “Power of 10” customers?
A: Yes. While NGO Conenct’s current functionality is geared more towards larger organizations, 8 free “Bios” and 2 full NGO Connect licenses will be included with the “Power of 10.” Bios contains some really cool functionality that enables organizations of any size to gain a very robust, 360-degree understanding of their constituents.
Q: Is the Nonprofit Starter Pack going away?
A: No. Salesforce is going to build and maintain both products for the foreseeable future. It’s part of the Salesforce Foundation’s mission to provide free software to nonprofits, and the goal is to always have the Nonprofit Starter Pack available as a free open-source solution that developers can continue to build on.
Q: Does Classy integrate with NGO Connect?
A: Yes. In fact, as far as we know, we’re the only fundraising provider that does.
Update—March 26, 2020: A lot has changed since our original Q&A on the introduction of NGO Connect to the Salesforce Foundation. Our friends at Heller Consulting have published a helpful article that explores the history of NGO Connect as well as all of Salesforce’s recent NGO Connect announcements. For organizations already using NGO Connect, they’ve also detailed the options for moving forward. The great news is that Classy will continue to accelerate the impact of nonprofits regardless of the CRM platform they choose!
To learn more about how Classy’s own integration with Salesforce and how it can work for you, check out our guide.
Image Credit: Brendan Bellguide_grow-community-fundraisers_image