Technical Program Manager II


Classy's Product Technology team is hiring a Technical Program Manager that will join one of our agile scrum development teams, and be responsible for scoping and delivering platform service layers for the Classy Online Fundraising Platform. The ideal candidate is very experienced in running complex projects with multiple dependencies and aggressive timelines. You will identify bottlenecks, escalate issues and bring a mature risk management process to the team.  You are expected to be versatile and able to thrive in a dynamic, entrepreneurial environment. You are not hindered by managing competing priorities and are able to bring order to ambiguous scenarios. You will be data-oriented and research focused. You can clearly & effectively communicate (written as well as verbally) across the org and up to senior management. We want to talk to you if you have a sound desire to be part of a team that is highly collaborative and focuses on delivering high quality software on-time.

What you’ll accomplish:

  • Work with other program and product managers to identify risks and opportunities across multiple projects within the department
  • Strategize, implement, and maintain program initiatives that adhere to organizational objectives
  • Work closely with pod leads, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, and timing for new initiatives
  • Research, evaluate, and overcome program risks, and produce program reports for management and stakeholders
  • Participate in continual product improvement efforts and work with team members to implement best practices and procedures to ensure we are always learning
  • Work with limited supervision, and take ownership of projects to achieve schedule, financial, and technical goals as assigned

What you bring (Required):

  • Bachelor’s degree in software engineering or related field
  • 3+ years in a technical or program management role
  • Certifications such as Scrummaster and/or PMP
  • Exceptional leadership, time management, facilitation, and organizational skills
  • Outstanding working knowledge of change management principles and performance evaluation processes
  • Experience working on technical projects delivered within cost and on-time as part of a software product development team 
  • Strong interpersonal skills and professional demeanor
  • Excellent oral and written communication skills
  • Effective team player with high level of customer empathy - must want to be part of the team and do right by those who choose to use our software platform

What would be awesome to have (Preferred):

  • Bachelor's degree in an engineering discipline or Technical School for Programming with 3-5 years experience
  • Experience working with E-Commerce platforms
  • Experience working with SaaS applications deployed to AWS
  • Strong analytical and trouble-shooting skills
  • Nonprofit or online fundraising experience and/or Payment Processing experience

Our amazing perks!

  • Unlimited/flexible paid time off (PTO)
  • Generous company holiday schedule
  • 10 company half-days annually
  • 20 hours of paid volunteer time off/impact hours
  • Medical/Dental/Vision Insurance, available day one
  • Generous employer contribution towards Medical/Dental/Vision
  • 401(k) plan 
  • Generous parental leave benefits
  • Paid sabbatical leave for every 4 years at Classy
  • Access to virtual wellbeing apps like Headspace and Ginger
  • Variety of employee discounts (including gym membership and bar/restaurant discounts)
  • Professional development and learning stipends 
  • Work from home stipend while working remote due to COVID-19
  • Downtown office with views of Petco Park and the ocean (and dog friendly!)
  • Monthly parking pass, public transit pass or rideshare allowance when commuting to the office

About Classy 

Classy is a B Corp Certified social enterprise that helps nonprofit organizations maximize their impact through a suite of world-class, online fundraising tools to accelerate social impact around the world. Based in San Diego, CA and trusted by organizations of all sizes, from the fastest-growing nonprofits like Team Rubicon and The Trevor Project, to some of the world's largest social organizations, such as The Salvation Army, Robin Hood Foundation, and Shriners Hospitals for Children, nonprofits use Classy’s platform to raise money, engage their communities, and advance their missions. Since 2011, Classy has powered tens of millions of donations from over 190 countries and raised over $2 billion for social good. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit or follow Classy on Twitter @Classy. 

Dedication to Diversity 

Classy is working toward building a more diverse and inclusive environment that is representative of individuals of all backgrounds, experiences, and lifestyles, allowing all employees to feel comfortable being their true, authentic selves in a space that enables productivity and meaningful work.

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