Classy acquires Fondi virtual & hybrid events platform to boost nonprofit fundraising revenue. Learn More

Sr. Site Reliability Engineer

Remote, United States

Classy's Engineering team is hiring a Site Reliability Engineer to join a team of engineers to build and extend our product infrastructure, events management platform, and developer efficiency tools. The ideal candidate is comfortable leading technical projects as well as creating a best in class infrastructure and reliability framework. We want to talk to you if you can see beyond the {brackets} and love transforming designs and mockups into highly-scalable, fault-tolerant, and seamless user experiences.

What you’ll do:

  • Play a critical role in building and maintaining a robust, fault-tolerant, global payments platform processing billions of dollars per year.
  • Maintain and enhance playbooks and runbooks maintained by the current SRE team
  • Work across engineering to improve SLO/SLI framework
  • Work to improve our incident management process 
  • Mentor engineers to become proficient developers using best software development practices and processes.
  • Participate in an engineering culture of “always be learning” where the sharing and learning from failures is celebrated and the giving and receiving of constructive candid feedback is highly encouraged.

What you bring (Required):

  • Bachelor’s Degree in Computer Science or a related field, or equivalent work experience.
  • 5+ years building highly scalable projects involving cloud-based infrastructure design and implementation.
  • 5+ years of experience managing a CI platform such as Terraform, Ansible, or Cloudformation
  • Good understanding of distributed data models with experience debugging distributed systems with high data loads.
  • High-level proficiency implementing AWS services (ECS, EKS, EC2, IAM, Cloudwatch, etc.)
  • 2+ years of experience using coding languages such as React and Javascript
  • Deep understanding of APM and resource saturation
  • Experience with Blue/Green deployment infrastructure
  • Ability to understand product requirements and translate them into technical subtasks.
  • Experience with Scrum/Agile development methodologies.
  • A deep sense of quality, and sharp engineering skills with strong computer science fundamentals.
  • Ability to participate in on-call rotation for after hours needs
  • Detail-oriented mindset with the ability to rapidly learn new concepts and technologies and clearly communicate complex ideas
  • Ability to work as part of an on call rotation one week per month

What would be awesome to have (Preferred):

  • Experience building PCI compliant systems
  • Deep knowledge of Docker and container orchestration
  • Strong experience with PHP, React and MySQL
  • Strong APM experience using tools such as NewRelic, DataDog, Splunk, etc.

Our amazing perks!

  • Unlimited/flexible paid time off (PTO)
  • Generous company holiday schedule
  • Half day Fridays
  • 20 hours of paid volunteer time off/impact hours
  • Medical/Dental/Vision Insurance, available day one
  • Generous employer contribution towards Medical/Dental/Vision
  • 401(k) plan and 3% employer match 
  • Generous parental leave benefits
  • Paid sabbatical leave for every 4 years at Classy
  • Access to virtual wellbeing apps like Headspace and Ginger
  • Variety of employee discounts (including gym membership and bar/restaurant discounts)
  • Professional development and learning stipends 
  • Work from home stipend while working remote due to COVID-19
  • Downtown office with views of Petco Park and the ocean (and dog friendly!)
  • Monthly parking pass, public transit pass or rideshare allowance when commuting to the office

About Classy 

Classy is a B Corp Certified social enterprise that helps nonprofit organizations maximize their impact through a suite of world-class, online fundraising tools to accelerate social impact around the world. Based in San Diego, CA and trusted by organizations of all sizes, from the fastest-growing nonprofits like Team Rubicon and The Trevor Project, to some of the world's largest social organizations, such as The Salvation Army, Robin Hood Foundation, and Shriners Hospitals for Children, nonprofits use Classy’s platform to raise money, engage their communities, and advance their missions. Since 2011, Classy has powered tens of millions of donations from over 190 countries and raised over $2 billion for social good. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit or follow Classy on Twitter @Classy. 


Dedication to Diversity 

Classy is working toward building a more diverse and inclusive environment that is representative of individuals of all backgrounds, experiences, and lifestyles, allowing all employees to feel comfortable being their true, authentic selves in a space that enables productivity and meaningful work.



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