Request a Demo
Request a Demo

Support & Services

Customer Support You Can Depend On

Real people helping real people.

Every person on our team is an active fundraiser themselves and will help you navigate the challenges of raising money online.
Meet the team
Care Team

Email & Chat Support

Quick answers to all of your questions directly from the Classy Customer Success team.

Fundraising Best Practices

In-depth articles, guides and webinars on how to succeed with the Classy platform.

Phone Support

Give us a call and you’ll talk to a friendly, real person who wants to help you succeed.

Eddo Kim Headshot
What separates Classy from the rest of the pack is their personal attention and service. Classy is not just a fundraising tool, it’s a partnership to help us achieve our goals.
The Supply
Eddo Kim Founder & CEO • The Supply
The Classy customer support is simply unmatched!
The Flatwater Foundation
Mark Garza Founder & ED • The Flatwater Foundation
Mark Garza Headshot
GINNA ANDERSON Headshot
The number one thing that impresses me about Classy is the people. Other solutions are like big corporate monsters and I feel like I have to dial six numbers just to talk to a human.
Lynne Cohen Foundation
GINNA ANDERSON Marketing & Communications • Lynne Cohen Foundation
Strategy Drawing

Real People, Real Strategy

We're committed to helping your organization grow.

Every Pro & Enterprise account comes with a dedicated account manager to help your organization get the most out of the Classy platform.

Strategy Calls

Strategy Calls

Meet with your account manager throughout the year to maximize your potential with the Classy platform.

Priority Support

Priority Support

All Pro and Enterprise accounts receive automatic priority support at any hour of the day.

Fundraising Website Design

Fundraising Website Design

Want to leverage our in-house team of designers to take things to the next level? Ask us about it.

White-Glove Support

White-Glove Support

Is ‘awesome’ still not good enough? Ask about our white-glove support, only offered to ten accounts per year.

MARSHALL PEDEN Headshot
Because we’re a ‘Software-as-a-Service’ company, we believe that the service part of the equation needs to be just as strong as the software part.
MARSHALL PEDEN Director of Customer Success • Classy
See What Our Customers Say
Request a Demo
World-Changing Work: A Modern Nonprofit Professional's Experience - Report

Free Report

Download Our Latest Guide

Classy's first-ever report examining the perspectives of nonprofit practitioners on their current challenges, observations, and hopes for the future within the modern nonprofit landscape.

Download Now