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Support & Services

Customer Support You Can Depend On

Real people helping real people.

Every person on our team is an active fundraiser themselves and will help you navigate the challenges of raising money online.
Meet the team
Care Team

Email & Chat Support

Quick answers to all of your questions directly from the Classy Customer Success team.

Fundraising Best Practices

In-depth articles, guides and webinars on how to succeed with the Classy platform.

Phone Support

Give us a call and you’ll talk to a friendly, real person who wants to help you succeed.

Mark Garza Headshot
The Classy customer support is simply unmatched!
The Flatwater Foundation
Mark Garza Founder & ED • The Flatwater Foundation
The number one thing that impresses me about Classy is the people. Other solutions are like big corporate monsters and I feel like I have to dial six numbers just to talk to a human.
Lynne Cohen Foundation
GINNA ANDERSON Marketing & Communications • Lynne Cohen Foundation
GINNA ANDERSON Headshot
Strategy Drawing

Real People, Real Strategy

We're committed to helping your organization grow.

MARSHALL PEDEN Headshot
Because we’re a ‘Software-as-a-Service’ company, we believe that the service part of the equation needs to be just as strong as the software part.
MARSHALL PEDEN Director of Customer Success • Classy
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World-Changing Work: A Modern Nonprofit Professional's Experience - Report

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