Support & Services
Customer Support You Can Depend On
Real people helping real people.
Every person on our team is an active fundraiser themselves and will help you navigate the challenges of raising money online.
What separates Classy from the rest of the pack is their personal attention and service. Classy is not just a fundraising tool, it’s a partnership to help us achieve our goals.Eddo KimFounder & CEO • The Supply
The Classy customer support is simply unmatched!Mark GarzaFounder & ED • The Flatwater Foundation
The number one thing that impresses me about Classy is the people. Other solutions are like big corporate monsters and I feel like I have to dial six numbers just to talk to a human.GINNA ANDERSONMarketing & Communications • Lynne Cohen Foundation
Real People, Real Strategy
We're committed to helping your organization grow.
Every Pro & Enterprise account comes with a dedicated account manager to help your organization get the most out of the Classy platform.
Meet with your account manager throughout the year to maximize your potential with the Classy platform.
All Pro and Enterprise accounts receive automatic priority support at any hour of the day.
Fundraising Website Design
Want to leverage our in-house team of designers to take things to the next level? Ask us about it.
Is ‘awesome’ still not good enough? Ask about our white-glove support, only offered to ten accounts per year.
Because we’re a ‘Software-as-a-Service’ company, we believe that the service part of the equation needs to be just as strong as the software part.MARSHALL PEDENDirector of Customer Success • Classy
Download Our Latest Guide
Classy's first-ever report examining the perspectives of nonprofit practitioners on their current challenges, observations, and hopes for the future within the modern nonprofit landscape.